Orders will usually be posted within 3 working days. Please don't hesitate to contact us if you require a rush service.
Standard Delivery costs £2.99 and takes 3-5 working days.
We offer Free Standard Delivery when you spend £75 or more.
We also offer fully tacked Express Delivery for £7.25, which (in 99% of cases) take 1 working day from posting.
We offer non-tracked Standard International Delivery at the rate of £5.10.
Standard International Delivery usually takes 5-7 days within the European Union and 7-10 days for the rest of the world.
You can upgrade to Tracked International Delivery, which takes the same amount of time as Standard International Delivery, for £9.70.
You can also opt for Express International Delivery, guaranteed to be delivered in 4 working days, for the price of £25.70. This service is fully tracked from door to door.
We want you to be 100% happy with your purchase and offer full refund within 30 days of purchase.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund/exchange all items must be unworn and in original condition.
If you wish to return or exchange an item, please email us at firstname.lastname@example.org and we will contact you with the instructions on how to return/exchange the item.
You will be responsible for the costs of returning your item. We suggest using a tracked postal service to ensure a safe delivery of the package.
Please note that we are unable to refund/exchange earrings for hygiene and safety reasons.
We cannot provide refunds for sale items but we will happily exchange them for items of equal value.
This does not affect your statutory rights.